PRIVACY POLICY

RAGE Custom (“we”, “our”, “us”) respects the privacy of its users and is fully committed to protecting their personal data and using it in accordance with data privacy laws.

Policy describes how we collect, use, and process any personal data that we collect from you—or you provide to us—in connection with your use of our website (www.ragecustom.com) or our custom manufacturing services (collectively, “Services”). By accessing or using our Services, you signify your understanding of the terms set out in this Privacy Policy.

Background

RAGE Custom provides Services directly to end users. If you use our Services for your personal use, you are considered a “User” and for the purpose of Data Protection Laws, we are the data “controller” or covered “business” as defined in the applicable Data Protection Law.

Information We Collect About You and How We Use It

The types of personal information we obtain and process about you depend on how you interact with us and our Services. This section provides the categories of information we may collect about you and how we use it:

1. Identifiers

Includes your name, postal address, shipping address, email address, and telephone number.

2. Payment Information

Includes billing and payment details (including the first and last digits of your payment card).

3. Commercial Information

Includes information about Services you have purchased or considered, and your preferences.

4. Device and Unique Identifiers

Includes IP addresses, the device and browser you use, referring pages, time stamps, and cookies.

5. Geolocation Data

Includes non-precise location information based on your IP address.

6. Content

Includes your communications with us and any other content you provide, such as images, videos, survey responses, comments, reviews, and testimonials.

How We Collect Your Data

We collect data in various ways:

1. Directly from You

When you make a purchase, register for an account, contact us, respond to a survey, sign up for newsletters, or leave comments on our site. When visitors leave comments, we collect data shown in the comments form, visitor’s IP address, and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: Gravatar Privacy Policy. After approval of your comment, your profile picture is visible to the public in the context of your comment.

2. Automatically

Using online tracking technologies such as cookies when you visit our website, use our Services, or interact with our advertisements. If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies will last for one year. When you log in, we will set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser, indicating the post ID of the article just edited. It expires after one day.

3. From Social Media Platforms

If you interact with us on social media or use features provided by social media platforms in connection with our website.

4. From Other Sources

Such as data analytics providers, marketing or advertising service providers, fraud prevention service providers, vendors that provide services on our behalf, or publicly available sources.

How We Use Your Data

We use your data for various purposes:

1. Providing Our Services

To fulfill our contract with you, including providing, maintaining, and improving our products and Services, confirming your identity, contacting you, providing customer support, and operating your account.

2. Legal Obligations

To comply with applicable laws and protect our legitimate interests.

3. Consent

When you have given your consent for specific purposes, such as subscribing to our newsletter.

4. Conduct Analytics and Personalization

To improve our Services, personalize your experience, and provide recommendations.

5. Communications with You

To respond to your requests, inquiries, issues, and feedback, and provide customer service.

6. Security and Fraud Prevention

To detect, investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity.

7. Improving Services and Developing Products

To understand how our Services are accessed and used, and to develop new products and services.

8. Marketing and Advertising

To send you marketing, advertising, and promotional communications by email and show you advertisements for our Services.

9. Affiliate and Refer a Friend Programs

To manage and operate our Affiliate and Refer a Friend programs, including tracking referrals, calculating rewards, and communicating with participants.

Retention Periods

We retain your personal data for as long as you have a RAGE Custom account or any legal basis for processing your data exists. If you unsubscribe from our communications, we will stop processing your personal data for those purposes. After terminating your relationship with us, we may continue to store copies of your personal data as necessary to comply with legal obligations, resolve disputes, prevent fraud and abuse, and enforce our agreements. If you leave a comment, the comment and its metadata are retained indefinitely. For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Information Security

We use reasonable organizational, technical, and administrative measures to protect the confidentiality, integrity, and availability of personal data. We encourage you to take care of the personal data you process online and set strong passwords for your RAGE Custom account.

Your Choices In Connection With Our Services

1. Account Settings

You can access, update, or remove certain information through your account settings or by contacting us.

2. Emails

You can opt out of receiving promotional emails by following the instructions in the emails or contacting us. Note that you cannot opt out of non-promotional emails related to your account or transactions.

3. Cookies and Tracking Technologies

We use cookies to improve your experience on our site, such as keeping track of your cart contents and remembering your preferences. You can manage your cookie settings directly in your browser to control which cookies are set and how they are used.

4. Legal Privacy Rights

You may have additional legal privacy rights under certain applicable laws. For more information about your rights, please see the relevant sections below.

1. Additional Disclosure for European Residents

To support our Services, including hosting and server co-location services, data and cyber security services, manufacturing services, email distribution services, payment processing services, and web analytics and marketing services.

2. Additional Disclosures for California Residents

To comply with legal requirements or requests, protect our lawful interests, enforce our agreements, and protect our property or safety.