We have regional support & return centers covering Australasia, Europe, Middle East & North America. We offer free shipping and there are no import duties charged to end customers that order from any country in these regions.
The way the UK & the EU handle incoming shipments has changed. So after the 15th of March, 2021, local customs officers can charge an additional but nominal import VAT on certain parcels. We will continue to handle import duties & shipping charges but this additional import VAT will be communicated & collected by our shipping partner DHL before delivery.
Covered but Duties Apply
We can also ship to all other countries that do not fall in the Fully Covered category. We offer free shipping but orders may be subject to import duties and taxes. Fees charged depend on the country of delivery and must be paid to the local tax authority upon receipt of your package. Currently, we are unable to predict whether or not you will be charged a fee or what that fee might be. You can either contact your local customs office for further information or if you have a bulk order, you can Contact Us and we may be able to provide an estimate.