At RAGE® Custom we make customized sports products and what that means is that the product you are getting is one of a kind and made specifically for you. So unless there is a manufacturing fault or if somehow a wrong item has been sent to you, we cannot offer a replacement or refund if you change your mind after approving the final design proof & the product goes into production.
That being said, we keep you posted on all production steps. So you are always in the know about what stage your product is at as well as a final picture before the product leaves our premises.
This way there are no surprises and you get to be a part of the whole journey.
Please note: Any discrepancies in your original delivery must be reported within 28 days of receipt.