Product Description
Designing & Ordering
Order & Delivery Timeline
Pricing & Bulk Order Discounts
Product Origin
Warranty and Returns
Points & Rewards
A Sustainable AlternativeDescription
By our Creator Community
Every design tells a unique story. Behind each custom creation lies an individual’s journey, a team’s ambition, or a moment worth celebrating. Our community doesn’t just customize products – they create something that reflect who they are, on and off the field.
FREQUENTLY ASKED QUESTIONS
HOW TO ORDER?
Step 1 – DESIGN
You can use our online tool and Pre-Built designs to whip up a beautiful design from scratch. If you want to do the design yourself, Contact Us to get a Blank Design template that you can use and once you are ready, you can upload your own design using the options above. Lastly our most popular option, give us a brief guideline on what kind of design you would like and we will design for you at no extra charge.
Step 2 – CHOOSE
For promotional products, we offer standardized basemodels, so you don’t have to wade through a ton of options.
Step 3 – ORDER
You have the option to pay in your preferred currency during final checkout. When you order more than certain quantity, we offer a progressive discount that automatically gets added based on the total quantity. For bulk orders where you want to use different graphics, please Contact Us and we can help you with it over email.
How Pricing Works?
Custom orders cost you the price of the Basemodel + a per order customization charge of $48.00. So for e.g. if you choose to buy 7 promotional mini bats, the total you will have to pay for the customized bats delivered to your doorstep will be $58.80 + $48.00 = $106.80
We offer FREE SHIPPING on all custom orders and you will have the custom items in your hands in less than 15 days from the time you submit the order!
What if I have a problem with my order?
More than anything else we want to ‘wow’ you with our quality and service. To ensure that we deliver exactly what we promise, we go through rigorous quality checks and keep you posted on the developments as they happen.
Even then, if something is not right or up to your standards, we will work with you to make it right. We are happy to send replacements in double quick time or even offer a full refund if the items are in any way faulty.
We only ask that if there is a fault that is evident on delivery, for example, a name has been spelled incorrectly, wrong colors, sizes or material used, Contact Us immediately and return the faulty item(s) within 28 days of delivery, in their original condition, with all tags, bags, and labels attached. It would be difficult for us to accept a claim if you report or return your goods after the 28th day of delivery.
For more information, please see our Return Policy. For any other queries or clarification about this topic kindly Contact Us.
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